Find the help you need.

Get back to your account, check a purchase or report a problem with a question.

Common requests

A question looks wrong

Include the question identifier, the skill or chapter and the step that seems inconsistent. Avoid sending your password or payment details. Your report helps us locate the exact item.

A payment is still pending

Return to Plans and choose “Check payment status again.” Access begins after payment is verified. Do not make a second purchase while the first one is processing.

Video or page trouble

Try reloading the page and updating your browser. A video loads only after you press play. Send the page address, browser and a short description if the problem continues.

SAT®, PSAT® and AP® are trademarks registered by the College Board, which is not affiliated with, and does not endorse, this website or book. Bluebook™ is a trademark of the College Board. ACT® is a trademark of ACT, Inc., which is not affiliated with and does not endorse this website or book. Desmos is a trademark of Desmos Studio PBC.

Last updated .